Important COVID-19 Information

I want to extend a HUGE thank you to all my wonderful clients for your continued support of my practice.

As of June 2020 my practice reopened again. It meant big changes compared to how things looked and worked before COVID-19 entered our lives. Now, as we enter Phase 3 of BC’s Restart Plan, we can prepare for a return to more familiar territory. I will continue to update this page as new guidance emerges from both the Province of BC as well as my governing body, the College of Massage Therapists of BC.

Main points for now:

  • In BC, we are entering a careful, graded transition that relies on honest communication and consistent safety protocols
  • You are considered fully vaccinated 14 days after dose 2
  • I will not ask you to provide proof of vaccination
  • Public health authorities recommend the use of masks indoors for individuals age 12 and older who are not fully vaccinated
  • For now, I will continue to wear a mask and require all clients to do the same while in the treatment room, unless you are unable.

Please check back regularly to stay current on any changes that may occur in the way I provide services.

How Safe is My Office?

  • All safety protocols continue to meet or exceed guidance provided by BC’s Provincial Health Officer, WorkSafe BC, and my governing body, CMTBC.
  • Step 3 represents a shift in focus from COVID-19 safety plans to communicable disease prevention. As such, there will be ongoing self-assessment for signs of communicable illness in all patients and any therapists who share the clinic space.
  • Please reschedule your appointment if you, or anyone in your household, has signs of illness.
  • No one who is waiting for a COVID test result or who has received a positive test result within the previous 14 days, or who has close contact with someone in those circumstances, may receive treatment at the clinic.
  • Until all provinces have reopened to the same extent as BC, those individuals who are not fully vaccinated (see definition above) and have traveled outside of BC in the previous 14 days will not be permitted to enter the office.
  • All travelers returning from other countries must wait 14 days from the date they re-enter Canada before receiving treatment at the clinic.
  • Therapists will make every effort to minimize incidental contact between each other and their patients.
  • Please arrive on time and no more than 5 minutes early for you appointments. They are scheduled to allow necessary time in between for administrative tasks, cleaning etc.
  • Physical distancing measures remain in place for all non-treatment interaction.
  • Please use sanitizer upon arrival, before you leave, and kindly cover your coughs and sneezes with your elbow or a tissue, and avoid touching your face while in the clinic environment.
  • Enhanced cleaning protocols of frequently touched surfaces continue.
  • As stated above, patients will be required to wear a paper or cloth mask while in the clinic.

Specific Measures in Place:

  • All linens remain single use only, including blankets.
  • Heating pads and other fabric covered accessory items are not in use.
  • There are NO shared items between clients except those that can be cleaned and wiped with disinfectant (ie steri-pillows, gel packs).
  • All surfaces in treatment room will be thoroughly cleaned and disinfected between appointments. Tissues will be available for clients to use on high-touch items like doorknobs…or your face, if you need to touch it while on the table.
  • Enhanced cleaning with disinfecting spray or wipes occurs several times a day on high touch surfaces.
  • Plexiglass remains in place at the reception desk. There are minimal textiles in waiting area. Windows open for constant fresh air exchange.
  • All payments are available contactless (E-transfer, Apple Pay, or Tap-enabled cards…tap limits by major card companies remain increased). Receipts continue to be issued electronically.
  • I wash my hands thoroughly many times a day, and always before beginning treatment, and after the treatment is over (for a minimum of 20 seconds each time).
  • You will be reminded to sanitize your hands upon arrival, after touching your face or mask, and before departure.

What about PPE (personal protective equipment)?

  • Even in Phase 3, I will be wearing a clean medical mask with each client.  Likewise, I ask that you bring a clean paper or cloth mask with you and wear it during your time in the clinic.  If you do not have one, one can be provided for you.
  • WHY?? These measures are intended to limit any droplets from my respiratory tract from escaping into your airspace and vice versa. While I will make every effort to screen clients in advance and upon arrival, there remains a possibility that some people are asymptomatic while experiencing a communicable illness. COVID-19 variants of concern are still circulating in BC.
  • That said, masks are not considered the first line of defense.  Proper handwashing, never touching your face with your hands, physical distancing (except during hands-on treatment), and thorough cleaning of surfaces are the primary ways to limit transmission of communicable illnesses.

How Will Your Treatment Protocol Be Different in Phase 3?

  • One day prior to your appointment, I will email a reminder to confirm your appointment and ask if you have any signs of illness. Please cancel and reschedule if you do not feel well. No cancellation fees apply for illness.
  • On the day of your appointment, please come alone if possible. There is no seating outside the office door or in reception. Please arrive MAX 5 minutes early, and wait for me to open the door for you.
  • If you arrive late, your appointment will still end at the scheduled time and you will be charged for the full time booked.
  • Please silence and store your phone while you are in the clinic space.
  • Once I let you in, please clean your hands with hand sanitizer and put on your mask if you aren’t wearing one.
  • If it is your first visit back since June 2020, I will have you read and sign a new Consent to Treatment form, and a Risk Disclosure and Acknowledgement Agreement. Your consent remains in place for subsequent visits, but will be reconfirmed in the face of changes to the context of care, and can be withdrawn by you at any time.

Your Session Itself:

  • As always, the session will begin with time to update your health history, perform any assessments and establish treatment goals and consent.
  • A clean tote is available to hold your clothes and belongings.
  • When the session is over, I will leave the room and ask that once you are dressed, you sanitize your hands once more. Tissues are available to use on doorknobs.
  • We can review any home care instructions/exercises and/or proceed to the reception desk for payment and rebooking.

I thank you again for your continued kindness, understanding and patience as we make your experience as safe and enjoyable as possible.

Wishing you good health in body and mind,

Kelly Pearson RMT